A safe and respectful practice
Myomasters is committed to a safe, respectful and professional environment for clients, accompanying people, visitors and David Clayton.
This policy applies in the clinic and to booking, telephone, text, email and online communication.
Expected behaviour
Everyone is expected to communicate respectfully and to respect personal, cultural and professional boundaries.
The following behaviour is not acceptable:
- bullying, intimidation or harassment
- discrimination or vilification
- threats, aggression or abusive language
- unwanted sexual comments, requests, propositions or conduct
- deliberate disregard of consent, draping, privacy or professional boundaries
- conduct that makes another person reasonably fear for their safety
Professional and non-sexual service
Massage at Myomasters is a professional health service. Sexual services are not provided. Sexualised conduct or requests will result in a clear boundary being set and may result in the appointment ending immediately.
Consent and boundaries
Treatment is provided only with consent. You may ask questions, request a change, decline a technique or stop treatment at any time.
Only agreed and clinically appropriate areas will be treated. Appropriate draping, privacy and communication will be maintained throughout the appointment.
Ending or declining treatment
I may pause or end an appointment, ask a person to leave, decline future treatment or report conduct where behaviour is unsafe, abusive, threatening, sexualised, discriminatory or otherwise incompatible with professional care.
If I am under threat, my immediate priority is safety rather than payment. Any fee will be considered after the immediate situation has been resolved and remains at my discretion.
If a client, minor, parent or carer believes that I am the source of a threat or boundary violation, their safety is the priority. They may end the interaction and leave immediately.
Concerns and complaints
A concern may be raised directly with David Clayton at Myomasters. If you do not feel comfortable doing this, or are dissatisfied with the response, you may contact the South Australian Health and Community Services Complaints Commissioner on 1800 232 007 or visit hcscc.sa.gov.au.
Serious threats, violence or suspected criminal conduct may be reported to police or another appropriate authority.
Last reviewed: September 2026